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Overview of Forum Categories

Community Forum

The Ostrich community is organized into focused categories to keep conversations relevant and easy to find. Each category has its own purpose and expected audience. Post in the right category to get the best response.

General Discussion

Broad questions about the STR industry, vendor evaluations, and peer recommendations go here. "We're looking for a booking engine — what do you all use?" belongs in General Discussion.

Tech Stack

Deep dives into integration, implementation, and technical decisions. "Has anyone integrated [Vendor A] with Zapier?" or "Migration tips from [Vendor B] to [Vendor C]?" Post here.

Market Insights

Industry trends, market data, regulatory changes, and business strategy. "New STR licensing rules in California" or "How are property managers handling post-pandemic demand?" belong here.

Best Practices

Operational strategies, lessons learned, and how-tos. "How do you manage seasonal staffing?" or "Guest communication templates that work" go here.

Vendor Reviews

Vendor-specific discussion, reviews, and recommendations. This is the place to share concrete experience with a product, ask other users about it, and discuss features and pricing. Vendors can post updates here with disclosure.

Ask-a-Vendor

Direct questions to vendor teams. If you have a specific question for a company, post it here with their name in the title. Vendors monitor this category and typically respond within 24 hours. Use this instead of emailing sales when you want a public answer other prospects can learn from.

Founding Lounge (Founding Members Only)

Private category for founding members to discuss platform direction, provide feedback, and network. Access restricted to members of the founding cohort.

  • Post to the most specific category that fits your question
  • Off-topic posts will be moved to General Discussion
  • Vendors use "Ask-a-Vendor" for marketing or "Vendor Reviews" for product updates
  • Founding Lounge is private to founding members

Not sure which category? Start with General Discussion or use the search bar to see if similar threads exist.

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