Getting Started
Ideal Customer Profile (ICP) scoring is how Ostrich matches your product to the right buyers. By telling us which company sizes, industries, and roles are your ideal customers, we can surface your listing to the highest-fit prospects — increasing visibility and conversion.
When buyers search Ostrich, we rank vendors partially by ICP fit. A vendor with a clear ICP targeting mid-market SaaS companies will appear higher for a PM at a 150-person SaaS startup than for a recruiter at a 5,000-person enterprise. This relevance increases engagement and deal velocity.
From your vendor dashboard, navigate to Settings → ICP Profile. You'll define your ideal customer across five dimensions:
ICP is not set-and-forget. As new reviews come in, Ostrich learns which buyer segments rated you highest and auto-calculates segment-specific scores. Review these monthly and adjust your ICP profile if patterns shift. Buyers who match your stated ICP see your segment score prominently, helping them gauge fit before reading reviews.
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